SHIPPING & DELIVERY

We want to ensure you receive your order as quickly as possible. 

Thank you for shopping with us! Please read our shipping policy below prior to ordering. 

FREE Shipping for all USA orders 

WHEN WILL BE MY ORDER SHIP?

After placing your order, our “processing time” to get your order ready for shipping is within 3 business days, then we ship your order to you. Our products are fresh batched meaning they are made to order to retain the potency of each ingredient.

 

SHIPPING/TRANSIT SCHEDULE

ORDER PLACED ON:

MONDAY - Ships on THURSDAY

TUESDAY - Ships on FRIDAY

WEDNESDAY - Ships on MONDAY

THURSDAY - Ships on TUESDAY

FRIDAY/SATURDAY/SUNDAY - Ships on WEDNESDAY

 

WHERE DOES JUICEE BRANDS, LLC and RAENI ROOTS SHIP?

We currently ship to all 50 US states. Longer delivery times are expected when shipping to Hawaii and Alaska.

WHERE IS MY PACKAGE?

After your order has ben placed, you can expect it to ship after 3 business days (Business days are Monday to Friday (excluding holidays). We require 3 business days for processing of your order. Once your order has shipped, you will receive a confirmation and tracking number via email.

PLEASE NOTE: All orders are subject to processing timeframe of 3 business days regardless of when your order was placed. The transit time starts when the package is scanned into the USPS system. 

DO YOU SHIP INTERNATIONAL?

Yes, we  ship to the following countries.

Europe (Germany, United Kingdom & France)

North America (Bahamas, Puerta Rico & US Virgin Islands)

Caribbean (Jamaica & Trinidad)

We ship internationally to only these select countries. Orders are fulfilled from the United States via USPS International Mail.

  • Estimated delivery: 7–21 business days (Standard); 6–10 business days (Priority)
  • Tracking: Provided for all international orders
  • International orders may be subject to customs duties, import taxes, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
  • United Kingdom: Import VAT and customs processing may apply upon arrival. Please contact your local customs office for more information.
  • Germany & France (EU): For orders under €150, import VAT may or may not be collected at the border depending on the seller's VAT registration. For orders over €150, import duties and VAT will be assessed by customs. JUICEE BRANDS, LLC and RAENI ROOTS is not responsible for delays caused by customs clearance.
  • We are not responsible for orders delayed, held, or returned due to customs rejection or incorrect address information.

For questions about international orders, contact us at shipping@juiceebrands.com 


CUSTOM DELAYS

Please note that while we aim for timely delivery, we cannot control delays caused by local customs clearance processes.

ORDER TRACKING 

Once your order ships, you will receive a confirmation email containing your tracking link. Please note that tracking details may take 24–48 hours to update as the package moves between international transit hubs.

HOW LONG WILL IT TAKE TO GET MY ORDER?

 

International transit times for USPS Priority International Mail usually takes 7–21 business days

WHY HASN'T MY TRACKING UPDATED

 

International tracking numbers often pause updates while a package is crossing borders or undergoing customs inspection. 


RESTRICTED ITEMS

Some items cannot be shipped internationally due to local regulations. If an item in your cart is restricted, you will be notified at checkout.

MY PACKAGE SAYS IT WAS DELIVERED, BUT I HAVE NOT RECEIVED IT?

If your package wasn't received, please contact USPS (800-275-8777) to confirm shipment with the tracking number provided when your package was shipped. If your tracking number isn't updating, please reach out to us via shipping@juiceebrands.com.