Shipping policy
Thank you for shopping with us! Please read our shipping policy below prior to ordering.
FREE Shipping for All US orders.
All packages ship via USPS Retail Ground on WEEKDAYS only.
OUR SHIPPING SCHEDULEORDER PLACED ON: MONDAY - Ships on WEDNESDAY TUESDAY - Ships on THURSDAY WEDNESDAY - Ships on FRIDAY THURSDAY - Ships on MONDAY FRIDAY/SATURDAY/SUNDAY - Ships on TUESDAY |
WHERE DOES JUICEE BRANDS, LLC SHIPS?
We currently ship to all 50 states. Longer delivery times are expected when shipping to Hawaii and Alaska.
WHEN WILL BE ORDER SHIP?
After you order, we process your order within 2 - 3 business days, then we ship to you.
WHERE IS MY PACKAGE?
After your order has been ben placed, you can expect it to ship within 1-2 business days (Business days are Monday to Friday excluding holidays) after processing time. Once your order has shipped, you will receive a confirmation and tracking number via email.
Please be advised your orders are subject to processing time (2 - 3 business days) regardless of shipping method chosen. The shipping time starts when the package is scanned into the USPS system.
DO YOU SHIP INTERNATIONAL?
Yes, we ship to the following countries.
Europe (Germany, United Kingdom & France)
North America (Bahamas, Puerta Rico & US Virgin Islands)
Caribbean (Jamaica & Trinidad)
We ship internationally to only these select countries. Orders are fulfilled from the United States via USPS International Mail.
- Estimated delivery: 7–21 business days (Standard); 6–10 business days (Priority)
- Tracking: Provided for all international orders
- International orders may be subject to customs duties, import taxes, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
- United Kingdom: Import VAT and customs processing may apply upon arrival. Please contact your local customs office for more information.
- Germany & France (EU): For orders under €150, import VAT may or may not be collected at the border depending on the seller's VAT registration. For orders over €150, import duties and VAT will be assessed by customs. JUICEE BRANDS, LLC and RAENI ROOTS is not responsible for delays caused by customs clearance.
- We are not responsible for orders delayed, held, or returned due to customs rejection or incorrect address information.
For questions about international orders, contact us at shipping@juiceebrands.com
MY PACKAGE SAYS IT WAS DELIVERED, BUT I HAVE NOT RECEIVED IT?
If your package wasn't received, please contact USPS (800-275-8777) to confirm shipment with the tracking number provided when your package was shipped. If your tracing number isn't updating, please reach out to us via shipping@juiceebrands.com